How to Fix Peacock TV No Sound But Video Works Issue

Watching your favorite show or movie on Peacock TV should be a seamless experience, but it can quickly become frustrating when the video plays perfectly, but there’s no sound. If you’ve encountered the issue where Peacock TV no sound but video works, you know how confusing it can be. This problem is surprisingly common and can stem from a variety of causes related to the app, your device, or even your internet connection.

Fortunately, there are several straightforward ways to troubleshoot and fix this problem so you can get back to enjoying your content without missing a single word.

One of the most common reasons for having video without sound on Peacock TV is a muted or low volume setting either within the app or on your device. It’s easy to overlook, but checking the volume controls is a good first step. Make sure the TV or device volume is up and not muted. Additionally, some streaming apps have their own audio controls, so verify that the sound isn’t muted inside Peacock TV itself.

Another frequent cause is related to the audio output settings on your device. If you’re streaming Peacock TV through a smart TV, soundbar, or home theater system, the audio output settings might be configured incorrectly. For example, if the TV is set to output sound through external speakers or a Bluetooth device that isn’t connected properly, you might see the video but hear no sound. Checking and resetting these audio settings can often restore the sound.

Sometimes the problem lies with the app cache or temporary files stored on your device. Over time, these files can become corrupted or outdated, leading to glitches like no audio during playback. Clearing the cache for the Peacock app can resolve these issues. On most smart TVs or streaming devices, this option is available in the system settings under “Applications” or “Apps.” Clear the cache for Peacock TV and restart the app to see if the sound returns.

Updating your Peacock TV app to the latest version is also essential. Developers regularly release updates that fix bugs, including audio problems. If you’re running an outdated version of the app, it might be incompatible with your device’s software or have unresolved glitches. Head to your device’s app store and check for updates. Installing the newest version could resolve the no sound issue.

Internet connection problems can sometimes cause audio to drop even when the video streams fine. If your network is slow or unstable, the app might prioritize video loading while dropping or delaying the audio stream. Restarting your router or switching to a wired connection can help improve streaming quality. Testing other streaming apps to see if they have sound issues as well can determine if the problem is network-related.

If you use external audio devices like Bluetooth headphones or wireless speakers, make sure they are properly paired and connected. Disconnect and reconnect them, or try playing Peacock TV with the device’s built-in speakers to isolate the issue. Sometimes Bluetooth connections can cause audio delays or dropouts, especially if the device battery is low or if there’s interference.

In rare cases, the issue might be on Peacock’s side, especially if there’s a temporary server glitch affecting audio streams. Checking social media channels or Peacock’s official support page can alert you to widespread problems. If this is the case, waiting a little while or contacting Peacock support directly is the best option.

FAQs About Peacock TV No Sound But Video Works

Why is there no sound on Peacock TV but the video plays?
This often happens due to muted volume, incorrect audio output settings, or app glitches like corrupted cache.

How do I fix no sound on Peacock TV?
Try increasing volume, checking audio settings, clearing app cache, updating the app, and verifying your network connection.

Can Bluetooth devices cause no sound on Peacock TV?
Yes, poor Bluetooth connection or interference can lead to audio dropouts. Try disconnecting and reconnecting devices.

Is it possible the problem is with Peacock TV’s servers?
Sometimes server issues cause audio problems. Check official channels or wait for Peacock to fix the glitch.

Will reinstalling the app help with the sound issue?
Reinstalling Peacock TV can fix corrupted files and restore proper audio playback.

Experiencing Peacock TV no sound but video works is a hassle, but most of the time, the fix is simple. Start with the basics like volume controls and audio settings, then move on to clearing the cache and updating the app. Ensuring a stable internet connection and checking connected audio devices can also save you a lot of frustration.

Streaming apps rely on many interconnected systems—your device, the app, and the network—all of which can impact audio playback. Understanding these components and how to troubleshoot them empowers you to enjoy your Peacock TV experience without interruptions.

If after trying all these fixes you still face audio problems, reaching out to Peacock TV support with details about your device, app version, and the issue can lead to a tailored solution. Most importantly, don’t let a no sound problem stop you from enjoying the shows and movies you love.